FAQ

6 reasons the Straight Talking Guides will be of benefit to you:

1. Easy to use with step-by-step directions. The aim was for these guides to be written in normal English and not "legal speak".

2. Always Up-To-Date. We update within a few days of anything major such as introduction of new court fees, new rules and protocols etc

Buy once and get free updates when revised Guides are released.

3. Save money. On legal fees, on debt recovery fees. Remember you also benefit from buying once and getting free updates.

4. Save Time. Whilst Google is useful, it is only as good as the person writing on the forum. Get the correct information you need, when you need it and save time sorting out the useful from the useless.

5. Quality guaranteed. These Guides are written by a qualified solicitor-advocate.

6. Use our expertise. Tap into our extensive knowledge gained from working on 1000+ debt recovery cases and attending over 700+ court hearings.

Instantly by email if you choose to waive the 14 day cooling off period otherwise it will be 14 days from when you order, to allow you to change your mind.

Yes, we offer a 14 day cooling off period in case you decide to change your mind.

If you cancel within the 14 day cooling off period, you will receive a full refund within 14 days of your cancellation request.

Once you receive the Guides (i.e. after the cooling off period or you waived your right to the coolin goff period), then no refund is possible.

We use the global standard PDF file format or MS-WORD to allow you to edit any templates.

Upgrade your PDF Reader with the latest free version from

https://get.adobe.com/reader/

Or try opening the file with a different PDF viewer such as on your iPad or Phone or by using your browser.

We accept all major debit and credit cards such as

• Visa
• Mastercard
• American Express
• Maestro
• Discover
• Diners Club
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay

If you get in touch with us before the 14 day cooling off period expires, you will be able to cancel or change your order.

Once the order is fulfilled, it will not be possible to cancel or exchange your order.

Contact us at support@courthelper.uk for any assistance.